IKH KHORUM hotel

Privacy statement

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Ikh Khorum Hotel, Moilt Undraga LLC

The privacy and security of your information is very important to us. Whether you are visiting our website, booking a room, or are a member of one of our loyalty programs, we want you to trust the way that we manage your information and to keep you informed about how we use that information.

This Privacy Statement is issued by the Moilt Undraga LLC and covers information that we collect and use in the course of our business. When we mention "Moilt Undraga", “Moilt Undraga’s Ikh Khorum hotel”, "we", "us", or "our", we are referring to the relevant company that processes your personal information.

INFORMATION WE COLLECT AND HOW WE USE AND DISCLOSE IT

We collect personal information directly from you, about you from other persons/entities/online channels, and automatically as you use our website, and through services available at Moilt Undraga branded properties (such as Ikh Khorum Connect Wi-Fi). We collect and use information about you if you (or someone on your behalf) makes a reservation to stay at an Moilt Undraga-branded hotel, participate in one of our loyalty programs. You do not have to provide us with your personal information in order to use our website; however, in some cases we may not be able to provide services to you without your personal information (for example, we would not be able to complete a requested booking or enroll you in our rewards program).

THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

We are committed to collecting and using your information in accordance with applicable data protection laws.

you have provided your consent to us using the personal information;
our use of your information is necessary to perform our contract with you, for example, making and managing your booking and operating and providing services in connection with our Loyalty Program in accordance with the terms of our agreement with you;
our use of your information is necessary to meet responsibilities we have to our regulators, tax officials, law enforcement, or otherwise meet our legal responsibilities;
our use of your information is in our legitimate interest as a commercial organization, for example to operate and improve our services and to keep people informed about our products and services (including for profiling and targeted advertising) - in these cases we will look after your information at all times in a way that is proportionate and respects your privacy rights and, depending on the applicable law, you have a right to object to processing as explained in To object to how we use your information.

HOW WE SECURE YOUR INFORMATION

We are committed to protecting the confidentiality and security of the information that you provide to us. To do this, technical, physical and organizational security measures are put in place to protect against any unauthorized access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

MANAGING YOUR PREFERENCES AND INFORMATION

We want to ensure that you have the necessary tools at your disposal to control the information that you provide to us, including how we communicate with you. It is also important that you contact us to update your information if any of it is inaccurate or changes. Please check the relevant section below to learn more about how to control how we communicate with you and how to update, modify and delete your information.

LINKS TO OTHER SITES

Our websites and applications contain links to websites that are maintained and/or controlled by non-affiliated parties. In some instances these websites may be co-branded and display our logos or other trademarks. You can always tell whether you are on one of our websites by checking the uniform record locator ("URL”) on the page that you are visiting. We encourage you to review the privacy policies of these websites as their privacy practices may differ from ours.

CHILDREN

Our websites are not intended for children and we do not intentionally solicit or collect personal information from individuals under the age of 18. If we are notified or otherwise discover that a minor’s personal information has been improperly collected, we will take all commercially reasonable steps to delete that information.

RETAINING YOUR INFORMATION IN OUR SYSTEMS

We generally only keep your information for as long as is reasonably required for the purposes explained in this privacy policy. In some cases we keep transactional records (which may include your information) for longer periods if necessary to meet legal, regulatory, tax or accounting needs. We will also retain information if we reasonably believe there is a prospect of litigation.
We maintain a data retention policy which we apply to the records we hold.

HOW TO CONTACT US

For any questions or concerns regarding this Privacy Statement or our data privacy practices, please contact us:

By email: info@ikhkhorum.mn

By phone: 7032-7007

TO ACCESS PERSONAL INFORMATION

You can ask us to confirm whether or not we have, how we are using your personal information and, if applicable, for a copy of your information.

TO CORRECT / ERASE PERSONAL INFORMATION

You can ask us to correct any information about you which is incorrect We will be happy to rectify such information but would need to verify the accuracy of the information first.
You can ask us to erase your information if you think we no longer need to use it for the purpose we collected it from you. We may not always be able to comply with your request, for example where we need to keep using your information to comply with our legal obligation or where we need to use your information to establish, exercise or defend legal claims.

TO ASK US TO TRANSFER YOUR INFORMATION TO ANOTHER ORGANIZATION

You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller (e.g. another company).
You may only exercise this right where we use your information in order to perform a contract with you, or where we asked for your consent to use your information. This right does not apply to any information which we hold or process that is not held in digital form.

We may ask you for proof of identity when making a request to exercise any of these rights. We will not ask for a fee, unless we think your request is unfounded, repetitive or excessive. Where a fee is necessary, we will inform you before proceeding with your request.
We aim to respond to all valid requests within one month. It may however take us longer if the request is particularly complicated or you have made several requests. We will let you know if we think a response will take longer than one month. To help us respond more quickly, we may ask you to provide more detail about what you want to receive or are concerned about.
We may not always be able to do what you have asked, for example if it would impact the duty of confidentiality we owe to others, or if we are otherwise legally entitled to deal with the request in a different way.

PERSONAL INFORMATION WE COLLECT AND HOW WE USE AND DISCLOSE IT

Category of Personal Information	Purposes for Collection, Use, and Disclosure	Categories of Recipients to Which Personal Information is Disclosed
Identifiers, including real name, alias, postal address, email address or other similar identifiers.	To communicate with you, including about your reservations. To process transactions. To fulfil your reservations. To manage your IHG® One Rewards account. To enhance and personalize your experience with us. To advertise and market to you in connection with your preferences. To perform analytics To detect and prevent fraud	Ikh khorum hotel properties Advertising partners Analytics companies Payment processors Co-branded partners Travel providers such as our partner airlines and rental car agencies
Customer Records, including Personal Information such as name, signature, address, telephone number, driver’s license number, and financial information (e.g., payment information for your reservation).	To communicate with you, including about your reservations. To process transactions. To fulfil your reservations. To manage your Ikh khorum hotel loyalty program account. To enhance and personalize your experience with us. To advertise and market to you in connection with your preferences. To protect your rights and interests	Ikh khorum hotel properties Advertising partners Analytics companies Payment processors Co-branded partners Travel providers such as our partner airlines and rental car agencies
Commercial Information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	To enhance and personalize your experience with us. To advertise and market to you in connection with your preferences.	Advertising partners Analytics companies Co-branded partners Travel providers such as our partner airlines and rental car agencies
Internet or Other Electronic Network Activity Information, including browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.	To communicate with you, including about your reservation. To enhance and personalize your experience with us. To advertise and market to you in connection with your preferences.	Ikh khorum hotel properties Advertising partners Analytics companies Payment processors Co-branded partners Travel providers such as our partner airlines and rental car agencies
Geolocation Data	To provide you with in-room or in-hotel Wi-Fi service.	Ikh khorum hotel properties Internet service providers
Sensory Data, and audio recordings of customer care calls.	To protect your rights and interests as well as the rights and interests of other guests.	If we obtain CCTV footage, we do not disclose such data except as necessary to protect our rights and interests and the rights and interests of other persons, including law enforcement.
Inferences used to create or enhance a profile about a consumer reflecting the consumer’s preferences and tendencies (e.g., what types of properties the consumer prefers, how frequently the consumer travels, etc.).	To enhance your overall experience with Ikh Khorum hotel, for example, to identify and to offer relevant marketing opportunities and to show you hotel information and trip extras you may be interested in.	Advertising partners Analytics companies Co-branded partners
Personal Information that reveals a consumer’s precise geolocation.	To provide you with in-room and in-hotel Wi-Fi service. To locate properties nearby.	Ikh khorum hotel properties
Personal Information collected and analyzed concerning a consumer’s accessibility needs.	To fulfil your reservations or request for an accessible room. To enhance and personalize your experience with us.	Ikh khorum hotel properties

In addition to the purposes for collection, use, and disclosure of Personal Information described in the above table, we may collect, use, and disclose Personal Information to meet responsibilities we have to regulators, tax officials, law enforcement, or otherwise meet our legal responsibilities.

SOURCES OF PERSONAL INFORMATION

We collect the Personal Information identified above directly from you, from other persons/entities making a reservation on your behalf (e.g., travel agent, a member of your travel party, someone making the booking on your behalf), automatically via cookies and tracking technologies when you access our online services.

CHANGES TO THIS PRIVACY STATEMENT

In some instances, we may have to change, modify or amend this Privacy Statement in order to comply with the evolving regulatory environment or the needs of our business. Subject to any applicable legal requirements to provide additional notice, any changes to this Privacy Statement will be communicated through our websites.